1. Introduction
This Privacy Policy explains how SkillAnvil ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our platform, website, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Optional details such as profile picture, biography, and learning preferences.
- Payment Information: Billing details processed through our third-party payment providers. We do not store full credit card numbers on our servers.
- Content: Course progress, quiz answers, notes, and any content you submit through the platform.
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, and referring URLs.
- Cookies and Similar Technologies: See our Cookies Policy for details.
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Personalize your learning experience and recommend relevant content.
- Process transactions and send related notifications.
- Communicate with you about updates, security alerts, and support.
- Analyze usage trends to improve platform performance and features.
- Detect, prevent, and address fraud, abuse, or technical issues.
4. Legal Basis for Processing
We process your personal data based on:
- Contract Performance: To provide the Service you signed up for.
- Legitimate Interests: To improve our platform, ensure security, and communicate with you.
- Consent: Where you have given explicit consent, such as for marketing communications.
- Legal Obligation: To comply with applicable laws and regulations.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties that help us operate the platform (hosting, analytics, payment processing).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for a limited period to comply with legal obligations, resolve disputes, or enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing activities.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected].
8. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
10. Children's Privacy
The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the platform and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at: